This Consumer Health Data Privacy Policy ("CHD Policy") describes how Assured Inc. and its affiliates ("we," "us," or "Assured") collect, use, and disclose "Consumer Health Data" through the NeverStop program, including information you choose to provide through the Aging Well Snapshot. This CHD Policy supplements our Privacy Policy and is provided in compliance with specific state laws, including the Washington My Health My Data Act, the Connecticut Data Privacy Act, and the Nevada Consumer Health Data Privacy Law.

1. Categories of Consumer Health Data We Collect

As part of the NeverStop program, we collect information that identifies your past, present, or future physical or mental health status. This includes:

• Wellness & Behavioral Insights: Data regarding your participation in science-backed actions across NeverStop's five aging well domains: Body & Movement, Mind & Memory, Emotional Health, Connection, and Life Navigation.

• Self-Reported Health Information: Information you choose to provide about your health, wellness, mood, energy, goals, and health concerns through the Aging Well Snapshot, ongoing assessments, and check-ins.

• Health Coaching Communications: Notes and records from your interactions with board-certified health coaches, including messages and chat content exchanged through the program.

• Inferred Health Data: Data we derive or calculate using AI and predictive analytics regarding your risk of age-related decline and engagement patterns that may reflect your health status

• Carrier-Provided Data: Health information shared with us by your insurance carrier (the “Carrier”) to facilitate your participation and calculate rewards.

2. Purposes for Collection and Use

We collect and use your Consumer Health Data for the following purposes:

• Program Delivery: To provide personalized recommendations and your Aging Well Snapshot, and to support your participation across NeverStop's five aging well domains.

• Rewards & Incentives: To record program milestone data used to calculate Sparks, which may convert into wellness credits, increased long-term care coverage or other financial rewards/benefits from your Carrier.

• Predictive Insights: To use predictive analytics to identify actions that may increase your long-term capability and independence.

• Communications: To send you program-related messages, including coaching outreach, reminders, milestone notifications, and other communications about your participation.

• Safety and Clinical Support: To identify and respond to situations where your wellbeing may warrant follow-up from a coach or other support.

• Carrier Reporting: To share information with your Carrier as needed to administer your participation, calculate rewards, and fulfill the terms of your contract.

• Service Improvement and Research: To improve the NeverStop program and conduct research, using de-identified or aggregated data wherever possible.

• Legal and Compliance: To comply with applicable laws, respond to legal requests, and protect our rights and the rights of others.

3. Sources of Consumer Health Data

We collect Consumer Health Data directly from you (through assessments, check-ins, and coaching interactions), from your use of the NeverStop program, and from your Carrier.

4. How We Share Your Consumer Health Data

In accordance with your authorizations, we share your Consumer Health Data with:

• Your Carrier: We share health and behavioral data with your Carrier to determine your eligibility for rewards and to administer benefits under your contract, including credits, increased long-term care coverage, and other financial rewards or benefits.

• Service Providers: We share data with vendors who support the NeverStop program, including those providing technology for data hosting, analytics, communications, and specialized clinical tools.

• Affiliates: We may share data with Assured Inc.'s affiliates, including Assured Care Ltd. and Assured Allies Services LLC, to support program operations and delivery.

• Legal & Safety: As required by law or to protect the vital interests of our members.

We do not "sell" Consumer Health Data as defined by the Washington My Health My Data Act, the Connecticut Data Privacy Act, or the Nevada Consumer Health Data Privacy Law. This means we do not share your Consumer Health Data for monetary or other valuable consideration.

5. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your Consumer Health Data:

• Right to Access and Know: You may request confirmation of whether we are collecting or sharing your Consumer Health Data and receive a list of all third parties with whom it has been shared.

• Right to Withdraw Consent: You may withdraw your consent for the collection or sharing of your Consumer Health Data at any time. Please note that withdrawing your consent may limit certain features of the NeverStop program, such as personalized recommendations through the Aging Well Snapshot.

• Right to Deletion: You may request that we delete your Consumer Health Data from our records, and we will direct our service providers to do the same.

• Right to Appeal: If we deny your request to exercise any of these rights, you have the right to appeal our decision.

6. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@neverstop.com

• Phone: (800) 901-3207

7. Changes to This CHD Policy

We may update this CHD Policy from time to time. If we make material changes to the types of data we collect or how we use it, we will notify you and obtain your affirmative consent before those changes take effect. The "Last Updated" date at the bottom of this CHD Policy indicates when the most recent changes were made.

Last Updated: June 2026